Privacy policy

Privacy Policy

IDENTIFICATION OF THE HOLDER

Who is responsible for the processing of your data?

Humpier is a registered trademark, owned by HUMPIER S.L., with CIF: B42898221, tax address Calle Miño 8-C. Polígono Industrial Conmar. Ajalvir 28864 Madrid, and whose contact person is the communication agency Guateque Agency owned by Humpier S.L., with contact phone: 617713935.

Humpier S.L. is the only responsible party for your personal data (user records, purchases, newsletter, and other points specified below) and for any data we access through other means or activities (such as cookies when you browse our websites).

Our contact email for any questions regarding the privacy of your data is: hola@humpier44.com

PROCESSED PERSONAL DATA

At Humpier, we only request the necessary data to fulfill the service we provide to you.

The sources from which your data may come are as follows:

  • Information directly provided: when you make an online purchase on our website, when you register as a user, when you subscribe to our newsletter, when you request information through our contact form, or when you decide to contact us by any other means.

  • Automatically collected information: for example, when we use cookies to facilitate your navigation and understand how you use our websites.

PURPOSE OF PROCESSING

The personal data provided is used exclusively for the following purposes:

ONLINE PURCHASES AND SERVICES

  • Make and process online purchases on our website, with home delivery.

  • Manage your registration as a user on our website.

  • Sending emails with the details of your order.

Legal basis: compliance with a contractual relationship.

Data we process: personal data, contact and shipping data, billing data you provide in the purchase forms, as well as purchase history. We collect the IP address when you shop online to prevent fraud. If you manage a payment through our website, your data will be sent directly to the payment provider without Humpier accessing your transaction data.

NEWSLETTER AND COMMERCIAL COMMUNICATIONS

  • Send newsletters, commercial communications, and promotions related to Humpier (fashion, travel, events, lifestyle).

  • Keep you informed of news, product launches, activities, and collaborations.

Legal basis: your consent (when subscribing to the newsletter or accepting communications) and Humpier's legitimate interest in keeping you informed as a customer.

Data we process: name, email, communication preferences, and, in some cases, interaction information with our emails (opens, clicks, etc.) to improve content relevance.

CUSTOMER SERVICE

  • Respond to inquiries and manage the services or requests you make.

Legal basis: your consent and our legitimate interest in addressing such inquiries.

Data we process: the personal data you share, as well as the history of communications with us.

OTHER RECORDS AND ACTIVITIES

  • To carry out statistics and internal analysis on customer preferences regarding products, services, or activities.

Legal basis: legitimate interest (to improve the advice and recommendation of our products and services).

Data we process: personal data, contact data, shipping, billing, as well as purchase history.

TO WHOM WILL YOUR DATA BE COMMUNICATED?

  • Transport companies (to manage shipments).

  • Our management (for invoice processing and tax filing).

  • Data will not be transferred to third parties, except as required by law.

  • There are no planned data transfers to third countries.

DATA RETENTION

Your data will be kept as long as the business relationship is maintained and, if applicable, for the necessary years to comply with legal obligations.

In the case of newsletters and commercial communications, we will keep your data as long as you do not revoke your consent or exercise your right to object.

USER RIGHTS

You have the right to:

  • Withdraw your consent at any time.

  • Access, rectify, delete, limit, or oppose the processing of your data.

  • Request the portability of your data.

  • File a complaint with the supervisory authority (www.agpd.es) if you believe that the processing does not comply with current regulations.

You can exercise these rights by contacting us at: hola@humpier44.com

PROTECTION OF YOUR PERSONAL DATA

We are committed to protecting your personal data and taking all reasonable precautions to do so. We use security systems such as encryption and firewalls, and we require the same from our trusted collaborators.

SOCIAL MEDIA AND USER-GENERATED CONTENT

Any content sent to our social networks (Instagram, Facebook, TikTok, Twitch, Twitter, reviews, blog…) can be seen by the public. Be careful with the personal information you share in public spaces, as we cannot be held responsible for how others use it.

LINKS TO THIRD-PARTY SITES

From our website, you can access external sites. Each one has its own privacy policy, so we recommend reviewing it. Humpier is not responsible for third-party content, although we will remove any link that violates the law, morality, or public order.